Stay Well Rewards Program - FAQ
How do I earn rewards?
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Earn wellness points when you purchase veterinary diets. Carry your Stay Well Reward card to collect points. Points must be applied at the time of purchase or within 7 days with a receipt.
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Each dollar spent on veterinary diets translates to one wellness point. Wellness points can be used towards many services.
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10 wellness points = $1 towards veterinary services* at either Dog & Cat Hospital location. (So, if you spend $100 on food, you will have earned $10 towards services). In other words, you earn back 10% of your food purchases towards services (considerably higher than most rewards programs)!
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Register your card and bring it with you when you purchase food.
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Points can't be redeemed without registering your card.
What can I use the rewards for?
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*Services including: dentistry, surgery, diagnostic testing (blood and urine tests, x-rays, ultrasound, etc.) and laser therapy
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Points cannot be redeemed for products (i.e. food, retail, medications, supplements ) or preventive examinations/vaccinations
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Points can be used for ANY PET in the household
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Points can be used at any level of accumulation (up to a MAXIMUM of $250 per visit)
Do reward points expire?
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The intention is to use the points for ongoing preventive health care. After a 1 year period of inactivity on the card, the points will automatically expire.
What if I lose my loyalty card?
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Unregistered cards cannot be replaced. Register your card immediately!
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Registered cards can be replaced by visiting either Dog & Cat Hospital location.
How do I register my card?
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Simply click on the Register My Card link on the right side.
How do I check my balance?
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Simply click on the Check My Balkance link on the right side.